Privacy Policy

Privacy policy for Life Reset AI Life Coach
Feb 1, 2026

Last Updated: February 1, 2026

Introduction and Overview

At Life Reset AI, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you:

  • Use the Life Reset AI platform (mobile app or web-based version) as a User
  • Visit the Life Reset AI website
  • Register for or participate in Life Reset AI-sponsored events or marketing activities
  • Interact with Life Reset AI's marketing communications
  • Otherwise share your personal information with Life Reset AI

By using Life Reset AI, you acknowledge this Privacy Policy and consent to the practices described.

Life Reset AI is not a substitute for professional mental health care, licensed therapy, or crisis support. Users should not use Life Reset AI for any of the Prohibited Topics listed in the Terms of Service, including but not limited to: active suicidal ideation, self-harm behaviors, psychosis, severe eating disorders, or any situation requiring immediate medical intervention. If you use Life Reset AI to discuss any of these topics, your access may be suspended or terminated and you will be directed to seek help from a licensed therapist, doctor, or emergency services.

Definitions

Inputs: The words, messages, or content you write or upload to Life Reset AI (for example, your questions, goals, or coaching conversations).

Outputs: The responses, coaching advice, action plans, or content generated by Life Reset AI in response to your Inputs.

User Data: All Inputs, Outputs, and other information you provide directly as an individual user.

Important: Life Reset AI is not a covered entity under HIPAA and does not provide medical or clinical services. Please do not include any Protected Health Information (PHI) or sensitive medical information in your interactions with our Service.

Information We Collect

We collect different types of information depending on how you interact with Life Reset AI—as a user of the platform, as a website visitor, or as a participant in our marketing activities.

User Data (Inputs and Outputs)

  • Inputs: The messages, questions, goals, or content you write or upload to Life Reset AI
  • Outputs: The coaching responses, action plans, insights, or content generated by Life Reset AI in response to your Inputs
  • Conversation Data: The content of your interactions with Life Reset AI, including both your Inputs and the Outputs generated for you

Account and Profile Information

  • Account Information: Name, email address, phone number, and payment details when you create an account
  • Profile Information: Optional demographic information, preferences, and goals you choose to provide

Service Usage and Device Information

  • Usage Data: How you interact with Life Reset AI, including features used (coaching chat, energy management tools, emotion first-aid, etc.), session duration, frequency of use, and engagement patterns
  • Device Information: Device type, operating system, browser type, IP address, and mobile device identifiers
  • Location Information: General location based on IP address (not precise GPS location)

Website Visitors and Marketing Activities

  • Contact Information: Name, email address, and any information you provide when registering for events, downloading resources, or subscribing to marketing communications
  • Website Analytics: Information about your interactions with our website and emails (such as IP address, browser type, device, and engagement with marketing content)

Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies (such as pixels and local storage) to:

  • Keep you signed in and remember your preferences
  • Measure traffic and product performance
  • Improve security and prevent abuse
  • Understand marketing effectiveness (where permitted by law)

You can control cookies through your browser settings. Blocking some cookies may affect website features.

How We Use Your Information

Service Provision and Improvement

  • Delivering personalized AI coaching conversations and support (generating Outputs in response to your Inputs)
  • Analyzing Inputs, Outputs, and usage patterns to enhance and personalize your experience
  • Developing and training our AI models using anonymized and aggregated Inputs and Outputs to improve service quality
  • Creating and using synthetic data derived from anonymized user interactions
  • Generating aggregated insights to improve our coaching strategies

If Life Reset AI ever uses non-anonymized data for AI training, we will require explicit user opt-in and describe this clearly in the in-app privacy settings.

Account Management

  • Creating and maintaining your account
  • Processing subscription payments and managing billing
  • Communicating about your account, service updates, and support
  • Providing technical support and responding to your inquiries

Website and Marketing Activities

  • Operating and improving our website and marketing communications
  • Sending you marketing emails or event invitations (if you opt in)
  • Understanding how visitors use our website and marketing materials
  • Protecting the security and integrity of our Services
  • Detecting and preventing fraudulent activity
  • Complying with legal obligations
  • Enforcing our Terms of Service, including the Acceptable Use Policy and Prohibited Topics

Life Reset AI may suspend or terminate accounts for violations of Acceptable Use or if required by law, and may remove content that violates policies or indicates the need for professional care.

Information Sharing and Disclosure

We treat your information with the utmost confidentiality and do not sell your personal information.

We may share your information in the following limited circumstances. Life Reset AI may also disclose personal information as required to comply with applicable laws, regulations, legal processes, subpoenas, or governmental requests.

Service Providers (Sub-processors)

We work with trusted third-party service providers ("sub-processors") who perform services on our behalf, such as:

  • Cloud storage and hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools

All service providers are contractually required to use your information only to provide services to Life Reset AI and must comply with this Privacy Policy and applicable privacy laws.

Business Transfers

If Life Reset AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. If this happens, we will notify you by email and/or a prominent notice on our website about any change in ownership or how your information is used.

We may disclose your information if required by law, legal process, or a government request, or if we believe it is necessary to protect our rights, address fraud, or protect your safety or the safety of others.

Your Privacy Rights

Regardless of your location, you can:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your account and personal information
  • Opt out of marketing communications
  • Download your Inputs and Outputs (where available)
  • Request deletion of specific conversations or Inputs and Outputs

Additional Rights Under Privacy Laws

Depending on your location, you may have additional rights under applicable privacy laws:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to data portability (receive your data in a structured, machine-readable format)
  • Right to restrict or object to processing of your personal data
  • Right to withdraw consent at any time
  • Right to non-discrimination for exercising your rights

We do not sell personal information or share your Inputs or Outputs with third parties for advertising purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law (typically 30-45 days). For verification purposes, we may request additional information to confirm your identity before fulfilling your request.

Data Retention and Deletion

Account Information

  • We retain your account information for as long as your account is active
  • After account termination or subscription cancellation, we will delete your personal information within 30 days

Conversation Data

  • Active Users: Conversation history is retained to provide personalized service and continuity in coaching
  • After account termination: Conversation data (including Inputs and Outputs) is deleted within 30 days
  • User-requested deletion: You can request deletion of specific conversations at any time through the Life Reset AI app or by contacting us

If an account is terminated for Acceptable Use violations, Life Reset AI may retain certain information as required by law or for legitimate business purposes.

Anonymized and Aggregated Data

  • We may retain anonymized and aggregated data indefinitely
  • This data cannot be used to identify you personally
  • We use this data for service improvement, research, and analytics
  • Anonymized data may include anonymized Inputs and Outputs

Usage Data

  • Basic usage statistics may be retained for up to 24 months
  • After this period, data is fully anonymized or deleted
  • Anonymized usage patterns may be retained indefinitely for service improvement

Deletion Process

When we delete your data:

  • Personal information is permanently removed from our active systems
  • Backups containing your information are cycled out within 90 days
  • Anonymized data derived from your usage may be retained (this data cannot be used to identify you personally)

Requesting Deletion

You may request deletion of your Inputs, Outputs, and other User Data at any time using these methods:

  • Using the in-app deletion tools
  • Contacting us at [email protected]
  • Terminating your account

Security Measures

We implement robust security measures to protect your information:

Technical Safeguards

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Continuous monitoring for unauthorized access

Organizational Controls

  • Employee training on privacy and security
  • Background checks for employees with data access
  • Documented security policies and procedures
  • Incident response plan for potential data breaches

Breach Notification

In the event of a data breach affecting your personal information, we will:

  • Notify you in accordance with applicable laws
  • Provide information about the breach and our response
  • Offer guidance on protecting yourself from potential harm

International Data Transfers

As a global service, your information may be transferred to and processed in countries other than your country of residence, including the United States.

Transfer Sa feguards

  • We implement appropriate safeguards as required by applicable privacy laws
  • Technical safeguards, including encryption and access controls
  • Contractual commitments from service providers regarding data protection
  • For transfers from regions with strict data protection laws (such as the EU), we use Standard Contractual Clauses or other approved mechanisms

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:

  • Material changes will be notified via email or through the Service
  • Updates will be posted on our website with a revised "Last Updated" date
  • Continued use of the Service after changes constitutes acceptance of the updated policy
  • For significant changes, we may request renewed consent

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected] Website: lifereset.me

Important Information About Our Service

Non-Medical Nature of Service

  • Life Reset AI provides AI-powered life coaching support, not medical advice or clinical therapy
  • Our AI is not a licensed therapist, counselor, or healthcare provider
  • The Service is not a substitute for professional advice, diagnosis, or treatment
  • Conversations with Life Reset AI are processed automatically by our AI systems, not reviewed by human staff except in limited circumstances for service improvement

Automated Processing

  • Our Service operates primarily through automated processing
  • We do not routinely monitor or review the content of individual conversations
  • Automated systems may analyze conversations to improve the AI's responses and functionality
  • Any human review of data is conducted on anonymized or aggregated data sets for service improvement purposes

Data Sensitivity

  • While not classified as medical data under most regulations, we recognize the personal nature of coaching conversations
  • We implement security measures appropriate to the sensitivity of the information
  • We process this information in accordance with applicable privacy laws

By using Life Reset AI, you acknowledge that you have read, understood, and agree to this Privacy Policy. Your trust is the foundation of our service, and we are committed to protecting your personal information and coaching journey.